Support

Questions, problems, or anything you would like to tell us.

Write to us

In escape.fm, tap the circle at the top, then Write to escape.fm. We read every letter, and reply there.

Or email hello@escape.fm.

Plus

Plus is bought in the app, through Apple.

To cancel it or change the plan, choose Manage subscription on Plus’s page in the app. Or, on iPhone, open Settings, tap your name, then Subscriptions.

For a refund, ask Apple at reportaproblem.apple.com.

On another device, sign in with the same account, and Plus is there. If it is not, choose Restore purchases on Plus’s page.

Your account

Tap the circle at the top, then About and account. There you can Export data or Delete account.